All Systems Operational

About This Site

This is Loom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Loom, don't hesitate to get in touch with us at support@useloom.com and we'll get back to you as soon as we can.

New recordings   ? Operational
90 days ago
100.0 % uptime
Today
Website & API   ? Operational
90 days ago
100.0 % uptime
Today
Downloads and Trimming   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Server Latency (env 1)
Fetching
Application Server Latency
Fetching
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Resolved - We experienced a slow down in our website at 6:10am - 6:25am PST. This was due to 2 large database migrations that went awry. During this incident, 2 of our recording servers went into a state where they couldn't accept reconnections for recordings. This means a healthy recording was not impacted, but we lost 20-30 recordings that needed to reconnect to our servers.
Dec 4, 17:24 UTC
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.